The platform
Everything Cove Captain does, and everything it doesn't do yet. We'd rather you trust the list than be surprised later.
- Working
- Built, tested and in use at our own businesses.
- In pilot
- Built and being proven with real bookings or an outside service.
- Planned
- On our roadmap. Not available yet.
Stays
Manage every place your guests call home.
Cabins, rentals, glamping sites and rooms on one calendar, with your own prices and rules.
- Availability calendars for every unitWorking
- Cabins, rentals, campsites and glampingWorking
- Seasonal prices, weekend rates and minimum staysWorking
- Owner-controlled rates and feesWorking
- Direct booking widget for your own websiteWorking
- Reservation changes, cancellations and refundsWorking
- Cleaning and turnover scheduleWorking
- Several properties and owners in one accountWorking
- Calendar sync with Airbnb, Vrbo and others (iCal)Two-way calendar files; being proven with our own listings.In pilot
- Official channel connections (Airbnb, Vrbo, Google)Needs each company's partner approval.Planned
Tours & Adventures
Turn great experiences into easy bookings.
Departures for charters, guided trips and water taxis, with seats, boats and captains handled for you.
- Sailing charters, guided trips and water taxisWorking
- Shared seats or the whole boat, priced your wayWorking
- Several departures a day, scheduled in a few clicksWorking
- Guest limits per departure and per boatWorking
- Boat assignment, with turnaround time between tripsWorking
- Trips that share a boat (book one, the overlap closes)Working
- Adult, child and whole-boat prices; coupons; gift cardsWorking
- Digital waivers with remindersWorking
- Tour booking widget, filterable by trip for each web pageWorking
- Kayak, bike and other equipment inventoryPlanned
Crew
Keep your entire team on course.
Captains, guides and cleaners see their own work, and the schedule won't double-book them.
- Captain and guide assignments, with licence checksWorking
- Cleaning assignments and a cleaner's own job listWorking
- Role-based logins (owner, manager, captain, cleaner)Working
- No one booked on two trips at onceWorking
- Staff availability calendarsPlanned
- Operational task listsPlanned
- Team messagingPlanned
Bookings & Payments
Your bookings. Your revenue. Your control.
Guests pay you, through your own Stripe account. Cove Captain is the software, not a marketplace in the middle.
- Direct booking on your own websiteWorking
- Payments into your own connected Stripe accountTested end to end in Stripe's test mode; first live businesses are switching over now.In pilot
- Confirmations and receipts by emailWorking
- Your cancellation policy, with refunds from the dashboardWorking
- Revenue reports and CSV exportWorking
- Owner view of every bookingWorking
- Accounting software export (QuickBooks)Planned
Guest Communications
Better guest experiences, without more work.
The emails you send by hand today go out on their own, in your words, from your own address.
- Booking confirmationsWorking
- Pre-trip arrival and meeting-place emailsWorking
- Waiver reminders until every guest has signedWorking
- Review requests after the tripWorking
- Your own templates and sending addressWorking
- Guest contact details on every bookingWorking
- Two-way guest messaging and text messagesPlanned
Connected Experiences
A great stay deserves a great adventure.
After someone books a cabin, they're offered a sail. After a sail, a place to stay. Between your own businesses, or partners you approve.
- Suggestions on the confirmation pageWorking
- Partner suggestions both owners approveWorking
- Referral counts between partnersWorking
- Guest details stay with the business they bookedWorking
- Bundles (a stay and a trip in one checkout)Planned
Something missing for your business?
Early-access operators help decide what we build next. Tell us what you need.